Ceiling has a Negative Ceiling Height


GBDtg21
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A window pops up that with a note " ceiling has a negative ceiling height"  what could be causing this.

also one roof planes will not allow me to change to a boxed soffit, while all the other roof planes on the same floor plan has a boxed soffit.   Any thoughts??

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If you don't get an answer in a short period of time you may want to post the plan file as there are many experts that are willing to help out here.  Otherwise you are depending on someone who has experienced the exact same problem as you are describing.  Rather than someone who can quickly diagnose you plan file.  Screen shots are also quite helpful and can be posted.

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