PhillipCA

Chief Architect
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Posts posted by PhillipCA

  1. Hello,

     

    If you obtain a full license, you can save any of the work you still have up and active in the trial.

    https://www.chiefarchitect.com/products/home-design/premier/

     

    More info is available at https://www.chiefarchitect.com/support/article/KB-02849/converting-a-trial-version-into-a-full-version.html

     

    Let us know if you have any questions!

     

    sales@chiefarchitect.com

    208-292-3400

  2. In the side bar on the left, go to the Rendering Techniques option and try switching between the Basic and Standard options.

     

    1389138457_3DViewerRenderingTechniques.thumb.png.66ae7dd76d37a60adf4d12d4fc5bf0ec.png

     

    Also if the app detects that the model is significantly large or that the device you are trying to view it on is low on memory, it may automatically switch back to the Basic Rendering Technique.

     

    Here is a video on Preparing a Plan for the 3D Viewer: https://www.chiefarchitect.com/videos/watch/10146