dshall

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  1. Designer100

    When I try to download a library in x10 it is defautlng to x9. Do  you know how to fix this issue:

     

    1. dshall

      dshall

      Make sure X-10 is open and X9 is closed.  Other than that,  I have no idea/

  2. Dennis_Gavin

    Hi Scott - I have a client in Pennsylvania who is having trouble with her camera view on a MAC.  She is getting all or partial black on the glass for patio doors, internal views only. Exterior views are OK.  her MAC is 2012 with ATI Radeon video card.  Here system says the card is/was updated via the last system update.  I know squat about MAC's.  Is she SOL or do you know of an option for her?

     

    TIA,

    Dennis Gavin

    1. dshall

      dshall

      Dennis,   it all looks well to me,  I think it is her computer,  she might want to call tech to see if they can help  .  

      I find it hard to believe that the MAC cannot handle to render of  glass.

       

        .out.592356654cb12_ScreenShot2017-05-22at2_20_32PM.thumb.png.32acdd847ccde392a680c30ba3ade067.png

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  3. Dennis_Gavin

    Hi Scott - I have a client in Pennsylvania who is having trouble with her camera view on a MAC.  She is getting all or partial black on the glass for patio doors, internal views only. Exterior views are OK.  her MAC is 2012 with ATI Radeon video card.  Here system says the card is/was updated via the last system update.  I know squat about MAC's.  Is she SOL or do you know of an option for her?

     

    TIA,

    Dennis Gavin

    1. dshall

      dshall

      Have her send me a file she is having problems with,  if it looks good to me,  it is the computer,  if it does not look good to me,  it is her file..... let's start there...

       

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